Are Reservation Specialists Essential Post-COVID?- By Laura Laaman
To survive the impacts of the pandemic, many businesses were forced to reduce staffing to the bare minimum…and pet care businesses were certainly no exception. Many companies are choosing to bring back their obviously necessary (and sometimes less expensive) team members first. These include pet care staff and receptionists—the people who take care of your furry guests and their humans. But what about the people who can dramatically increase your revenue and help pay for all those other necessary staff? Click here to read the full article.